Membership FAQs

Membership Basics

  • Immediately after sign-up.

  • Yes. The Ninety-Nine Club is month-to-month and can be canceled at any time.

  • Memberships are automatically canceled if payment isn’t received within 10 days of the due date. You’re always welcome to rejoin at any time.

  • Yes. Even with just one order per month, the membership typically pays for itself.

    Orders over $75 always ship free. For orders under $75, members can apply their monthly shipping code to receive free shipping on one order per month.

    Combined with the monthly gift, complimentary samples, and member-only perks, many members find value even with a single monthly purchase.

Shipping

  • Orders over $75 always ship free.

    • Members receive free shipping on one order per month when the member shipping code is applied to orders under $75.

    • Additional orders ship at standard rates.

  • Free shipping applies to one order per month. This helps keep the membership affordable while still offering real savings.

  • Yes. Orders over $75 qualify for free shipping whether you are a member or not. The membership is designed to benefit customers who order more frequently or in smaller amounts.

Gifts

  • Members choose one free gift each month from a curated selection that includes bath accessories.

  • Members can choose from our full scent portfolio when selecting samples — including upcoming and unreleased scents.